Gmail Search Not Working? Try One of These 7 Quick Fixes
Marcel Deeron September 28, 2022.
In a nearly all digital age with over half of UK workers wanting to work from home, not having access to your Gmail is a massive headache. Maybe your Gmail is not syncing, receiving emails, or loading at all. Rather than try and scour the web for quick fixes, we’ve gathered the most helpful options in this article. Read on for a quick dose of digital aspirin.
1. Test Your Internet Connection
While it may sound almost as ridiculous as “Have you tried turning it off and on again?”, this is a great first step to attempting a diagnosis. Having a bad internet connection is a fairly common error. A simple way to test if your Wi-Fi is the culprit is by trying to use other online services, or better yet, using a different device altogether. If you’re still not sure, resetting your router is the final test. Simply turn it off for a good ten seconds and try accessing your Gmail account once more.
2. Check Your Gmail Server Status
Before you think that this is going to be a long-winded and complex response, hear us out. Google has created a highly intuitive and simple way to check the status of its servers. To check if your Gmail server is down, simply head to https://www.google.com/appsstatus, and you'll be redirected to a new page.
If Google’s Gmail servers are working correctly, you'll see a green checkmark corresponding to the Gmail row. This is a simple solution that doesn’t require in-depth tech knowledge.
3. Restart the App / Refresh the Browser
Before you roll your eyes, just consider it. The best way to solve problems is to rule out the simplest solutions first. You wouldn’t immediately replace the motor in your vehicle if the check engine light came on, right? The same idea applies to trying to fix your digital communication lifeline. Try refreshing the browser you're using first (Chrome, Safari, Firefox, etc.), and if that doesn’t do anything, then try restarting the app next.
4. Use Gmail in Incognito Mode
While you might be used to using Incognito Mode to ensure your boss can’t track your history, this works as a quick fix for Gmail issues. To quickly open an incognito tab, simply click the three dots in the top right-hand corner of your browser (note that you need to be using Chrome to do this) and select “New Incognito Window” from the drop-down window.
5. Enable the Sync Setting in Gmail
If you're using multiple devices that have access to your Gmail account and one of them seems not to be working, it could be the case that you have some sync settings that need to be adjusted. To make sure that your Gmail app is synchronizing correctly, open your Gmail app and tap the menu icon in the top left corner (three lines). Then scroll down to accounts and select the account that you are currently using. Once you are in that specific account menu, scroll down to the bottom and ensure that the box “Sync Gmail” is checked.
6. Clear App Cache/ Delete Browser Cache
Clear up some of your browser data or “cookies”, because these can cause issues with your Gmail account if they continue to pile up over time. To remove them on a computer, simply open the browser you commonly use for Gmail (we're assuming you're using Chrome) and open your settings. Click on “Privacy & Security”.
Simply click the relevant headers to remove your browsing data and cookies, and you'll be well on your way to emailing your coworkers.
If you're using a mobile device, head to your device settings, go into “Storage”, tap on “Internal Storage”, and then tap “Cached Data” to erase all the unnecessary data on your device. This step might even help speed up your phone’s processing speed. Nice.
7. Disable Extensions on Your Web Browser
Last but not least, those handy browser extensions you have installed to make your life easier may be making it worse. To disable them in your Chrome browser, head to your settings (the three vertical dots at the top right hand of your screen) and hover over, “More Tools”. You'll be given the option to view your extensions, at which point you can either choose to disable them by switching them off or removing them entirely.
To wrap up, we hope these seven quick fixes helped improve your day by fixing your Gmail issues. If not, additional alternative options are to utilize advanced search and filter tools, or to reinstall the entire application again. But if so, excellent job. Go get yourself a coffee and get back to the grind.